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BUSINESS MANAGEMENT

N. B. : 1) Attempt any Four cases

2) All cases carry equal marks.

No : 1

REMAINS OF A DREAM

This is a tragic story, narrated in first person, of an entrepreneur who

became bankrupt for no fault of him, without producing anything, mostly

because of the irresponsible political and government environment. This case

study, documented by Bibek Debroy and P.D. Kaushik and published in Business

Today is reproduced here with permission.

In the 1980s, I worked as a chemical analyst for a transnational in

Germany, but kept thinking about shifting to India.

Opportunity knocked when I saw an advertisement by the Uttar Pradesh

government inviting NRI professionals to start a chemical unit in the newly

identified Basti Chemical Industrial Complex. I hail from Lucknow. Hence, this

was attractive. I inquired from the Indian High Commission and was told that

there is single window clearance for NRI investors. The brochure said several

QUESTIONS

1. Identify and analyse the environmental factors in this case.

2. Who were all responsible for this tragic end?

3. It is right on the part of the government and promotional agencies to

woo entrepreneurs by promising facilities and incentives which they are not

sure of being able to provide?

4. Should there be legislation to compensate entrepreneurs for the loss

suffered due to the irresponsibility of public agencies? What problems

are likely to be olved and created by such legislation?

5. What are the lessons of this case for an entrepreneur and government

and promotional agencies?

 

CASE STUDY : 2

The essence of vision is a forward-looking view of what an organization wishes to become, mission is what

an organization is and why it exists.

Several years ago, Peter F Drucker raised important philosophical questions related to business what is our

business? What will it be? What it should be? These three questions though simply worded are in reality,

the most fundamental questions that any organization can put it itself. The answers are based on an analysis

of the underlying need of the society that any organization strives to fulfill. The satisfaction of that need is

them, the business of the organization.

Q1) Define vision? And explain the benefits of a vision?

Q2) What do you mean by mission?

Q3) How are Mission statements formulated and communicated?

Q4) Explain in detail the characteristics of a Mission statement?

GENERAL MANAGEMENT

Total Marks : 80

CASE-1 : ATTEMPT ANY 4 CASES, EQUAL MARKS PER CASE (20 Marks)

Case on Discomfort in a factory and Management Decision Making

Mohan remembered the call from the head office as he puts down the telephone receiver. His boss

from head office he said, "I just read your analysis and I want you to go down to our plant in Kollakal

near Mysore right away. You know we cannot afford this plant any more - the costs are just too high.

So go down there, check out what would be our operational costs would be if we move, and report

back to me in a week."

Mohan knew the challenge quite well as the branch manager of the Good will Specialty Products. His

company is into manufacturing of special apparel for injured and people with other medical conditions.

He needs to deal with high-cost labor in a remote village not so sophisticated plant, unionized

manufacturing plant. Although he had done the analysis there were 480 people who made a living at

this facility and if it is closed most of them will find it very difficult to get another job in the small

town consisting of about 10 000 people.

Instead of the Rs.20/- per hour paid to the Kollakal workers the wages paid to the migrant workers near

Aurangabad will be much cheaper Rs.7/- hour working in sub human conditions. This provides a

saving of 15 lakhs to the company for a year, which, can now be used to meet the costs for training,

transportation and other matters.

After two days of talking with Migrant workers association a

Questions :

1. Assume you want to lead the change to save the Kollkal plant. Describe how you would proceed?

2. What is the primary type of change needed - technology, product, structure or people/culture?

3. What techniques would you use to overcome union resistance and implement change?

 

OPERATION MANAGEMENT

N.B.: 1) Attempt any Eight Questions

2) All questions carries equal marks.

1. How would operations strategy for a service industry be different if any from that

for a manufacturing industry? (It’s an example & explains)

2. Consider the following two mutually exclusive projects. The net cash flows are

given below:

YEAR NET CASH FLOWS FROM

PROJECT A

NET CASH FLOWS

FROM PROJECT B

0 - Rs. 1,00,000 - Rs. 1,00,000/-

1 + Rs. 30,000 + Rs. 15,000/-

2 + Rs. 35,000 + Rs. 17,500/-

3 + Rs. 40,000 + Rs. 20,000/-

4 + Rs. 45,000 + Rs. 22,500/-

5 + Rs. 25,000/-

6 + Rs. 27,500/-

7 + Rs. 30,000/-

8 + Rs. 32,500/-

If the desired rate of return is 10% which project should be chosen?

3. What are the levels of aggregation in forecasting for a manufacturing

organization? How should this hierarchy of forecasts be linked and used?

OPERATIONS MANAGEMENT

Total Marks : 80

CASE-1 (16 Marks)

Bloomsday Outfitters produces T-shirts for road races. They need to acquire some new stamping

machines to produce 30,000 good T-shirts per month. Their plant operates 200 hours per month, but

the new machines will be used for T-shirts only 60 percent of the time and the output usually includes

5 percent that are "seconds" and unusable. The stamping operation takes 1 minute per T-shirt, and the

stamping machines are expected to have 90 percent efficiency considering adjustments, changeover of

patterns, and unavoidable downtime. How many stamping machines are required?

CASE-2 (16 Marks)

In the table given below the Distribution Manager is expected to service these DCs as per the demands

placed. If the actual sales after completing week one is as follows, what would be the quantities that

would need amendment as far as Distribution Manager is concerned to service for week two and

onwards?

After week one the actual sales to Forecasted sales for week one ratio is as under: Mumbai did 80 % of

forecast , Lucknow did 75 % of forecast Kolkata did 60 % of week one forecast Chennai did 125 % of

forecast and Delhi did 150 % of week one forecast

Subject: Logistics Management

Total marks 80

Case 1 (10 Marks)

M/s Britecolor Paints Ltd. (BPL) is a manufacturer of decorative paints for households commercial

premises and industrial application.

(a) M/s. BPL had embarked on a policy of satisfying every possible customer in respect of shades,

delivery and durability. Thus it went ahead and created twenty-five depots, one almost in every major

city. The manufacturing base however, was maintained at Pune. The factory received information in

connection with stocks from depots J once in a week and there was no inter-communication between

depots. Since they were in a competitive market, price was predetermined, i.e. the manufacturer had no

liberty to price the product as per one’s own choice.

(b) In their effort to satisfy the customer, M/s BPL manufactured every possible shade by combining

various primary shades and would await the prospective customer to carry out the purchase. It ensured

that these shades were available at

each and every depot even at the cost of transportation incurred in sending goods in less than full

truckload lots. This certainly provided a very high service level and customers who could get the shade as

per their desire, were fully satisfied.

(c) While on one hand M/s BPL had a population of very satisfied customers, they had almost 50% of

their total domestic sales lying as finish Goods inventory at various depots, on the other hand.

Qeustions

If you are appointed as the logistics consultant, then advise M/s BPL in respect of ‘

(a) How to achieve economy in transportation, by maintaining almost same service level?

(b) Demand Forecasting technique to take care of seasonality, reduction in inventory.

(c) Information technology to substitute maintenance of high inventory without affecting customer

service level.

(d) Connectivity between factory and depots (networking Diagram)

 

SUBJECT : EFFECTIVE H.R TRAINING

& DEV STRATEGY

COURSE : ADHRM Total Marks : 80

INSTRUCTIONS :

1) Answers must be written in legible handwriting without using abbreviations or SMS

language.

2) Figures to the right indicate the marks assigned to each question.

4) All Questions are compulsory.

5) Read the cases carefully and then attempt answers.

CASE – 1 (20 Marks)

Rajiv Grover clutched his forehead and groaned. A combination of embarrassment and guilt had

worked its way to a stiff neck and a dull pain at the base of his skull. He had complicated his

condition with quick remedies : an aspirin, neck exercises and a cup of black coffee. Feeling woozy,

he stepped out of the taxi warily, hoping the scene, which he had been witness to a little while ago,

and which triggered off his condition, had dissipated. It had. The six consultants, who only 45

minutes ago had flung angry words around, had withdrawn exhausted, into their cubicles. A strange

calm pervaded the halls of Personnel Consulting Group Ltd (PCGL), punctuated only by keyboard

clicks and the drone of the printer.

Rajiv declared it was time to get help. He called Rajnish Dogra, a friend of long standing and

an HR Consultant, and said, “We have to talk”. Rajiv was a senior manager at PCGL, a fast growing

consultancy firm in New Delhi. Rajiv, who had been among those who had established PSG in 1988,

looked after human relations, recruitment, training, quality control, and client planning and

management. Rajiv was not qualified HR person – he had worked for 15 years selling soaps and

detergents, training sales staff and writing manuals. He chose this role until PSG had found its

foothold in the ruthlessly competitive industry

Question :

Having read the case above, advice the company as a Training Consultant.

SUBJECT: FINANCIAL MANAGEMENT

Total Marks: 80

N.B. : 1) All questions are compulsory

2) All questions carry equal marks.

Q1) ABC Ltd. Produces room coolers. The company is considering whether it should continue to

manufacture air circulating fans itself or purchase them from outside. Its annual requirement is

25000 units. An outsider vendor is prepared to supply fans for Rs 285 each. In addition, ABC Ltd

will have to incur costs of Rs 1.50 per unit for freight and Rs 10,000 per year for quality inspection,

storing etc of the product.

In the most recent year ABC Ltd. Produced 25000 fans at the following total cost :

Material Rs. 50,00,000

Labour Rs. 20,00,000

Supervision & other indirect labour Rs. 2,00,000

Power and Light Rs. 50,000

Depreciation Rs. 20,000

Factory Rent Rs. 5,000

Supplies Rs. 75,000

Power and light includes Rs 20,000 for general heating and lighting, which is an allocation based on

the light points. Indirect labour is attributed mainly to the manufacturing of fans. About 75% of it

can be dispensed with along with direct labour if manufacturing is discontinued. However, the

supervisor who receives annual salary of Rs 75,000 will have to be retained. The machines used for

manufacturing fans which have a book value of Rs 3,00,000 can be sold for Rs 1,25,000 and the

amount realized can be invested at 15% return. Factory rent is allocated on the basis of area, and the

company is not able to see an alternative use for the space which would be released. Should ABC

Ltd. Manufacture the fans or buy them?

SUB : HUMAN RESOURCE MANAGEMENT

Course: ADHRM Total marks: 80

Instructions:

1. Answers must be written in legible handwriting without using abbreviations or SMS

language.

2. Clarity of thought and expression is expected from the examinee

3. Figures to the right indicate the marks assigned to each case study.

4. All questions carry equal marks

5. Read the case studies carefully and then attempt the questions.

CASE –1 (20 Marks)

“I don’t want to hear your excuses. Just get those planes in the air,” john Vaz was screaming at his

gate manager. As head of American Airlines’ operations at the Mexico City airport, Vaz has been

consistently frustrated by the attitude displayed by his native employees. Transferred from Dallas to

Mexico City only three months ago, Vaz was having difficulty adjusting to Mexican style of work.

“Am I critical of these people? You bet I am! They don’t listen when I talk. They think things are just

fine and fight every change I suggest. And they have no appreciation for the importance of keeping

on schedule.”

If Vaz is critical of his Mexico City staff, it’s mutual. They universally dislike him.

Here’s a few anonymous comments made about heir boss: “He’s totally insensitive to our needs.”

“He thinks if he yells and screams that things will improve. We don’t see it that way.” “I’ve been

working here for four years. Before he came here, this was a good place to work. Not anymore. I’m

constantly in fear of being chewed out. I feel stress all the time, even at home. My husband has

started commenting on it a lot.”

Vaz was brought in specifically to tighten up the Mexico City operation. High on his list of goals is

improving American’s on-time record in Mexico City, increasing productivity, and improving

customer service. When Vaz was asked if he thought he had any problems with his staff, he replied,

“Yep. We just can’t seem to communicate.”

Questions:-

1. Does John Vaz have a communication problem? Explain.

2. What suggestions, if any, would you make to John to help him improve his managerial

effectiveness?

3. Ineffective communication is the fault of the sender. Do You agree or disagree? Discuss.

4. What can you do to improve the likelihood that you r communication will be received and

understood as you intend.

SUBJECT: INDUSTRIAL RELATIONS & LABOUR LAW

(Marks 80)

CASE 1 : (30 Marks)

Trade Unions in the TNC Supply Chain and their relationship with the CSR

movement

Chinese enterprises are essentially passive players at the sharp end of CSR in China. They are in a

position of having to juggle between the different factors governing the development of industrial

relations in China, including trade union reform. In this often tense dynamic, CSR is seen as an

external factor and trade unions an internal factor. These two factors have an impact on each other.

As part of the research for this case study, the research team (RT) ‘shadowed’ a CSR audit. The

factory had come under very heavy CSR pressure in 2004. Altogether, the RT carried out two

investigations: in March (see earlier printed report) and August 2006

Initial conclusions:

1) That factories undergoing CSR audits have better working conditions than those that don’t.

2) There is no evidence to suggest that trade unions have an impact on wage levels at enterprise level.

However, factories subject to CSR pressure are generally large workplaces and this was perhaps a

factor in improving labour conditions. Moreover, CSR-targeted factories are prone to data distortion

due to ‘training of workers’ answers’ in interview and double or even triple accounting.

Questions :

1. What is the experience of China about Trade Union in the above mentioned case?

2. How Trade Union resolved the dispute? By confrontation or by negotiations?

3. What is the general impression about the Trade Union movement with reference to this case?

4. Give your comments and opinion

Sub:-MANAGERIAL ECONOMICS

(Any 8)

Q1) Distinguish between Economic Profit versus Accounting Profit?

Q2) Explain the term ‘Market’?

Q3) Regression analysis is often referred to as least squares regressions. Why is this

name appropriate?

Q4) Explain the factors which affecting price elasticity of demand?

Q5) When a manager is using a technically efficient input combination, the firm is also

producing in an economically efficient manner. Evaluate this statement.

Q6) Economists frequently say that the firm plans in the long run and operates in the

short run. Explain.

Q7) Explain why input barriers to entry have probably declined in importance with the

recent expansion of International markets?

Q8) Explain why the manager of profit maximizing monopoly

 

SUBJECT: ORGANIZATIONAL BEHAVIOR

& BUSINESS COMMUNICATION

COURSE : ADHRM Total Marks : 80

INSTRUCTIONS :

1) Answers must be written in legible handwriting without using abbreviations or SMS

language.

2) Figures to the right indicate the marks assigned to each case study.

3) Clarity of thought and expression is expected from the examinee.

4) All Questions are compulsory.

5) Read the case studies carefully and then write the answers.

CASE – 1 (20 Marks)

Raj Thapar, Karan Singhania and Aditya Mehta were bucking the trend during the 2001

recession. While their counterparts were aggressively laying off workers, these CEOs were holding

the line against layoffs.

Raj Thapar is CEO at Airbus. His company, along with Boeing, dominate the market for

commercial aircraft. But while Boeing announced layoffs of upto 30,000 workers following the

terror attacks of September 11, 2001, Thapar said he won’t be firing anybody. Said an Airbus

executive, “This is a bet that life will resume. There’s more uncertainty now, but we decided to be

optimistic. This thing will turn around and you can’t risk losing skilled people when the upturn

comes.”

Karan Singhania is CEO at North-Western Mutual, the largest seller of individual life

insurance in the United States. Singhania is no “Mr Nice Guy”. Every year his firm fires the lowest

four percent of its 4,100 employees — those with the poorest performance. But it is very loyal to its

good ones. Singhania is committed to a no-layoff policy. Why? Employee loyalty says Singhania?

He believes employee loyalty helps in customer loyalty. And he may be right since Northwestern

loses only about half as many customers as the industry average. Singhania argues that his Firm’s

higher customer retention rate allows Northwestern to have more money to invest longer, while

spending less to replace defectors. The company can then pass the savings back to customers by

lowering prices on policies.

AN ISO 9001 : 2000 CERTIFIED INTERNATIONAL B-SCHOOL

Page 1 Out of 1

Our final CEO, Aditya Mehta, heads up Enterprise Rent-a-Car. Mehta proudly says that his

company has never had a layoff. This may be one reason why Enterprise is now America’s largest

rental car company.

In a down economy, these CEOs were running against the tide when the economy began to

slow, most corporate leaders’ first reaction was to cut the size of their workforce. In 2001, alone

companies let more than one million workers go. Why? It immediately cuts operating expenses. For

public companies, it sends a message to stock investors and analysts that management is serious

about maintaining profits and reducing losses. A week after Boeing announced that it was laying off

20 per cent of its workforce, its stock jumped 10 per cent.

Questions :

1) What are the arguments for and against layoffs in hard times?

2) How have the three executives in this case shown leadership?

3) Explain the difference between management and leadership. Discuss why conceptual

leadership skills become more important, and technical skills less important, at higher level

organizational levels

 

Subject : PORTFOLIO MANAGEMENT

(Answer Any 8)

Q1) What qualities are required for successful investing?

Q2) What are the major types of real assets? What are the pros and cons of investing in real

asset?

Q3) What is book building?

Q4) What are the key differences between traditional finance and behavioural finance?

Q5) Discuss the following.

a) Demand side policies.

b) Supply side policies.

Q6) What are the differences between technical analysis and fundamental analysis?

Q7) What are the key differences between closed-ended and open ended schemes?

Q8) What should you bear in mind while investing in paintings and antiques?

Q9) Spell out the key steps involved in portfolio management?

 

SUB: SAP CONSULTANCY

1. What are the differences between system fresh and client fresh?

2. What is the difference Between Role and Profile?

3. What is the process of dialog program from first to last?

4. How can one use Bar codes in Sap-script?

5. Answer the following set of questions

a) What is MANUE field in NAST table?

b) What is its purpose?

c) What for it is used in SAP Script?

d) How can we use that field in our own driver program?

e) Where Standard Driver programs reside?

f) What is the t code & path for finding the standard driver programs

SUBJECT : SCHOOL MANAGEMENT

COURSE : Total Marks :

EDUCATIONAL MANAGEMENT

CASE STUDY : 1

Management is an universal phenomenon. All organizations – business, political,

cultural or social are involved in management because it is the management which helps

and directs the various efforts towards a definite purpose.

The phrase ‘Management is what managers do’ occurs widely, suggesting the difficulty

of defining management, the shifting nature of definitions, and the connection of

managerial practices with the existence of a managerial cadre or class.

Question :

1) Explain the characteristics of management in terms of science?

2) Discuss the term Management as an art?

3) Discuss the term Management as profession?

4) Explain the three aspects of a process management?

SUBJECT: FASHION MANAGEMENT

Total Marks : 80

Instructions

1) All Questions are compulsory.

2) Figures to the right indicate full marks.

Q.1) Explain the feature and Nature of the apparel Manufacturer? (12 Marks)

Q.2) What does a Designer does in the Process of the Business Design? (12 Marks)

Q.3) List out the Sources of Inspiration to the Designer? (12 Marks)

Q.4) Explain the Process of Designing a Successful Garment? (12 Marks)

Q.5) Discuss in the brief the Different kinds if trims and their uses? (12 Marks)

Q.6) Write Short Notes (Any Four) (20 Marks)

(a) Fabricating Line

(b) Specialty Design – Children Wear

(c) Specialty Design – Men’s Wear

(d) Apparels – Tops and Coats

(e) Apparels – Skirts and Dresses

(f) Apparels – Sports Wear and Pants

 

PACKAGING MANAGEMENT

Attempt any four cases

All cases carries equal marks

Case No 1 Stretchable Tape

3Mâ€TMs Scotch Brand TM Stretchable Tape (ST) is a 4 or 6 mil Linear Low

Density Polyethylene (LLDPE) backing with a solvent less adhesive. ST is a load

stabilization product which can provide reductions in raw materials and waste

disposal costs while maintaining a stable, breathable load. ST utilizes 3Mâ€TM5

patented Stretch Release adhesive technology which will not damage high intensity

graphic boxes.

3Mâ€TMs Scotch Brand TM Stretchable Tape was tested and proven to conform, by

an

Independent Testing Facility, to ASTM D4 169--Standard Practice for Performance

Testing of Shipping Containers and Systems.

Background

A meat packing house was packing 48 to 50 lb. of hams into a 10” high box. These

boxes were interlock stacked 7 layers high on a 40” x 48” pallet. They were using

stretch film and corner boards to stabilize the load for transport to an off site blast

freezer. At the blast freezer the stretch film and corner boards were removed to

improve cold air flow to the hams and reduce freezing time. After the blast freezer,

the pallet was rewrapped with stretch film and corner boards and sent to distribution

warehousing.

The reason the meat packer is investigating ST is to reduce raw material cost,

application cost, and waste disposal cost.

AN ISO 9001 : 2000 CERTIFIED INTERNATIONAL B-SCHOOL

Waste and Cost Savings

3M†TMs Stretchable Tape (ST), #8886, was used to stabilize the pallet loads of

hams after final packaging. Because ST allowed air flow through the pallet load, it

is not required to be removed during the blast freezer process. The average amount

of stretch film per pallet load was 15.7 oz. Because each pallet was wrapped twice,

the total amount of stretch film used was 31.4 oz. The same pallet configuration

needed only an average of 3.3 oz. of ST for the entire freezing and shipping process

This was a reduction of 28.1 oz. of LLDPE that requires disposal. In addition the

raw material cost savings for the customer was 42.5 percent per pallet load. By

using ST, additional savings in labor were realized by elimination of the second

application of stretch film.

Issues to be analysed

1. Facts of the case.

2. Discuss how proper packaging leads to Waste cutting and Cost Saving.

Textile management.

Q1) Give a brief on History of clothing and textiles . With the help of following Examples ?

a) Prehistoric development.

b) Industrial revolution.

Q2) Write short not on the History of fashion design. Covering the following topics ?

a) Couture beginnings.

b) Early twentieth century.

c) Between the Wars .

d) Mid-twentieth century.

e) Late twentieth century.

f) History of Weste

SUBJECT:- WARE HOUSE MANAGEMENT

MARKS :80

Q.1} If you are in charge of an warehousing department what steps you will take to understand, its

basic and formulate and structure? (10 Marks)

Q.2} “Haphazard’ inventory management is great cost. How will you take care of:- (10 Marks)

(i) FMCG Goods

(ii) Perishable Goods

(iii) White Goods

Q.3} As an auditor what will recommend for:- (10 Marks)

(i) Unaccounted good

(ii) In process losses

Q.4} Enumerate five major steps to put Management Control System for:- (10 Marks)

(i) In flow material

(ii) Scrap Materials

(iii) Issue and receipt of material

 

SUBJECT : GLOBAL BUSINESS ENVIRONMENT

COURSE : Total Marks : 80

Attempt any 8 question (10 marks each)

1) What are the elements of business environment?

2) Discuss and comment on the Industrial policy Resolution 1948.

3) Write a brief note on M.R.T.P Act.

4) What are the social responsibilities of business towards the community?

5) Point out the basic objectives of Investment.

6) Briefly state the guidelines of SEBI for the 'Rights Issue".

7) Enumerate the problems faced by small scale units.

8) Write short notes on MNCs.

9) Discuss the social environment of business.

10) Critically analyse the industrial licensing policy of India.

11) What

 

INTERNATIONAL BUSINESS

COURSE : Total Marks : 80

N.B. : 1) All questions carry equal marks.

2) All questions are compulsory.

Q1) What is the Nature of international Business? (10 Marks)

Q2) Define a business environments. Evaluate critically the role of political

environment in international business? (10 Marks)

Q3) Define International strategic management and explain its nature and features? (10 Marks)

Q4) Analyze the environmental factor which affect international marketing. (10 Marks)

Q5) What are trade barriers? Explain tariff and non tariff barriers. (10 Marks)

Q6) What do you mean by international marketing strategies? Explain in b

 

SUBJECT : INTERCULTURAL MANAGEMENT & ETHICS

Total Marks : 100

Attempt all questions

All questions carry equal marks.(10 marks)

1. Explain ethical vision of management with reference to vedantic approach.

2. Give your view on “holistic for human values: Retrospect and Prospect”

3. Write a detailed note on morality in Indian corporate world.

4. Do you think ethics are essential for individual motivation or inspiration?

5. What is a role of leadership character in corporate ethics?

6. Write a detailed note on “Leadership Transformation: Insights from the Shastras”

7. Write a detailed note on “Transforming Work Ethos: The Subjective Secret”

8. State the different sources of ethics and values

 

SUBJECT: INTERNATIONAL FINANCIAL MANAGEMENT

Total Marks: 100

1) Attempt all questions

2) All questions carry equal marks. (10 marks)

Q.1) What is exchange rate determination and forecasting?

Q.2) Explain financial management in a global context.

Q.3) Explain in detail:

a) Accounting implications of international activities

b) Tax implications of international activities

Q.4) What is forwards, swaps and interest Parity?

Q.5) Explain short-term financial management in a multinational corporation.

Q.6) Explain long-term borrowing in the global capital markets.

Q.7) What are different currency options?

Q.8) Explain currency and interest rate futures.

Q.9) Write a detailed note on the foreign exchange market in India

Q.10) What is balance of payments?

 

SUBJECT : INTERNATIONAL HUMAN RESOURCE MANAGEMENT

Total Marks : 100

Attempt all questions

All questions carry equal marks.(10 marks)

1. What is International human resource management? Explain nature of

international human resource management.

2. Explain role of multiculturalism in international human resource management.

3. Explain significance of HRM in cross-border mergers & acquisitions.

4. Explain Strategic HRM.

5. What is staffing of international business?

6. What is international compensation management?

 

SUBJECT:- CLINICAL PHARMACOLOGY

MARKS :80

N.B: 1) All case studies are compulsory.

2) All case studies carry equal marks.

CASE STUDY: 1

Rancip co. wants to discover and develop a new drug costs $ 800-1000 million and takes

longer than 12 years. Clinical development the most important step prior to a drug entering

the market takes 7 years. Each day’s delay in completing the drug development and

launching the product in the market means a revenue loss of $ 1 million. So they appoint

Mr. Kate as a project mager and the company expects the company expects the project

management techniques to reduce this increasing cost and time pressure.

Questions:-

Q.1) What are the important responsibilities of Mr. Kate?

Q.2) What are the different stages Mr. Kate will use in the Process to set up the project and

run it?

Q.3) On what elements will Mr. Kate focus?

Q.4) What are your Suggestions?

 

RESEARCH METHODOLOGY

Attempt any 5 cases ,equal marks for all cases.

CASE-1 (16 Marks)

A professor is interested in following whether the "good" students finish the test earlier or later than

the others in the class. He observes a particular test and gets the following data given below

If 'good' students are those who get 90 and above, can the professor conclude that good students finish

the test randomly (use a 5% level of significance) ?Explain

Order of

finishing test Marks Scored

1 - 10 94 70 85 89 92 98 63 88 74 85

11 - 20 69 90 57 86 79 72 80 93 66 74

21 - 30 50 55 47 59 68 63 89 51 90 88

CASE-2 (16 Marks)

The weight (gms) of 31 books picked from a consignment are as follows:

106, 107, 76, 82, 106, 107, 175, 93, 187, 95, 123, 125, 111, 92, 86, 70, 127, 68, 130, 129, 139,

119,115, 128, 100, 186, 84,99, 113, 204, 111

Test whether this sample may be treated as random? Briefly explain?

Case-3 (16 Marks)

A local supermarket has experienced a decline in unit sales and little change in rupee value sales.

Profits have almost vanished. The chief executive in searching for ways to revitalize the operation, was

advised to increase the number of hours the market is open for business. He comes to you for advice in

structuring a research problem that will provide relevant information for decision making, Define the

research problem taking care to:

(a) state the relevant question.

(b) enumerate the alternative answers.

(c) clearly define the units of analysis and characteristics of interest.

 

QUANTITATIVE METHODS

N. B.: 1) Answer any Sixteen

1. What is a linear programming problem? Discuss the scope and role of linear

programming in solving management problems. Discuss and describe the role

of linear programming in managerial decision-making bringing out

limitations, if any.

2. Explain the concept and computational steps of the simplex method for solving

linear programming problems. How would you identify whether an optimal

solution to a problem obtained using simplex algorithm is unique or not?

a) What is the difference between a feasible solution, a basic feasible

solution, and an optimal solution of a linear programming problem?

b) What is the difference between simplex solution procedure for a

`maximization’ and a `minimization’ pro

Subject:- Materials Management

Total marks 80

Group A

Case 1 (10 Marks)

Renuka Machines Manufacturing Corporation

(A case on vender rating in material management)

Renuka Thomas, President of Renuka Machines Manufacturing Corporation (RMMC), is concerned about

company’s choice of suppliers for cleaning brushes, which are used in the company’s data processing equipment.

Renuka occasionally plays tennis with Sheela George, President of George Machine Company (GMC), one of the

company’s suppliers of cleaning brushes.

Recently, Sheela complained to Renuka that her company has been having difficulty in getting the traditional

share of Renuka’s business. On the last buy, Sheela’s company failed to get any business, even though Sheela

believed she was the lowest bidder. Renuka tells Sheela that normally she does not get into the details of

procurement, but she promises to ask her Purchasing Manager, Dannis Chako to investigate.

The next day morning, Renuka calls Dannis Chako and tells him of Sheela’s complaint. He said (says), that he

does not want to influence the company’s procurement policies, but he does not feel that Renuka should

investigate to make sure that Sheela’s firm was treated fairly.

Purchasing Manager, Dannis discovers that George Machine Company was indeed the lowest bidder on the last

buying. Quotations for an order of 20,000 units were as under:

George Machine Company Rs 2.22

Data Matics Electronics Company Rs 2.23

Royal Tools and Machine Company Rs 2.25

Questions

1. Is Dannis Chako justified in eliminating George Machine Company as a supplier of brushes?

2. In what respect is the complaint from George Machine Company justified?

3. Prepare a report for Renuka Thomas explaining the decision to eliminate George Machine company as a

supplier. Use quantitative data as much as possible to support your answer?

Case -2 (10 Marks)

Cause of John Mathai s Sorrow

( A case of inventory car in m.m.)

John Mathai was a very sad man on Sunday, 12 April 1998. He was the Chief Executive of Telecom Installations

Ltd, TIL, a wholly owned subsidiary of the major producers of telecom equipment in the country: Telecom

Manufacturing Company (TMC). Around 88 per cent of the production of TMC was produced for the

Government of India under special terms and prices, but the balance 12 per cent was routed through TIL, who

were really the All India Sales, Serving and Installation network of TMC.

 

SUB : Hardware Management

1. What are the major components of a PC? Explain any five briefly.

2. What are the issues required to replace a cpu? What are the tricks

while you are buying a CPU?

3. Explain the term ISDN briefly. Explain types of channels consists by

ISDN service.

4. Define term token ring? Explain ring Topology, implementing

token ring & token ring connectors.

5. Explain the Profess of troubleshooting Laser Printers.

 

SUBJECT: PERSONNEL MANAGEMENT

CASE STUDY : 1

Manpower planning is important aspect. Macro issues concerning factors like national population trends,

educational plans, economic growth rate, overall supply and demand for various categories of manpower will

certainly have an impact on the manpower plans of the enterprise.

These factors impinge on the enterprises plans the manpower planner needs to be aware of their impact. One

of the assumptions made in a less developed country like India, with surplus labour, is that there are large

number of trained manpower available for any specific skill requirement. It is generally not so.

Q1) Define the term “Manpower Planning”?

Q2) Discuss “Manpower Planning makes for different purposes at different level”?

Q3) Explain some other pay-offs from Manpower Planning to the enterprise?

Q4) Objectives of Manpower Planning. Explain in detail?

 

Q.1. Elaborate on the system of HR Planning. Outline the steps to be undertaken by

organizations to effectively engage in HR Planning.

Q.2. Discuss the various ways in which the commitment of errors in performance

appraisal can be minimized.

Q.3. The nature and scope of the Human Resource Management Systems keeps on

evolving with the changes in the external and internal environments of

organizations. Elaborate on the same. { marks : 20 }

Q.4. what are some of the traditional and current sources of recruitment used by

organizations? What are their pros and cons?

Q.5. How does HRM enable organizations to adapt to the dynamic changes in the

environment? Illustrate with examples.

Q.6. As an HR executive, how would you

SUBJECT : SALES MANAGEMENT

Total Marks : 80

Answer any Four of the following.

All questions carry equal Marks.

1. What are the duties and responsibilities sales manager? (20 Marks)

2. Write short notes on : (20 Marks)

(a) Sales management.

(b) Sales Organizations.

(c) Sales manager.

3. What are the sources of recruitment of salesman? (20 Marks)

4. What are the objectives and advantages of training of salesman? (20 Marks)

5. Define salesmanship. Enumerate functions of salesman? (20 Marks)

6. Explain briefly the law relating to rights of buyers and sellers? (20 Marks)

7. What are the rights and duties of a common carrier ? (20 Marks)

8. Explain the objectives and scope of Common Goods Carrier Act? (20 Marks)

9. Explain the working of Sales Trading Corporation of India? (20 Marks)

10. State the need of voluntary consumer organisation in this Consumerized era? (20 Marks

QUALITY STANDARDS AND POLICY

Total Marks : 80

.

Q.1) The mean value of the modulus of rupture of a large number of test specimens of green Sitka

spruce has been found to be 5,600 Ib/in2.

a) If the standard deviation is 840 Ib/in2 & the distribution is approximately normal, the modulus of

rupture will fall between 5,000 & 6,200 for what percentage of the specimens?

b) For what percentage will it be above 4,000?

c) Below 3,500? (5 Marks)

Q.2) a) How many different hands of a 13-card might you have out of standard deck of 52 playing

cards?

b) What is the probability of a 13-card hand containing all four aces?

c) What is the probability of a 13-card hand without an ace, king, queen, or jack?

d) What is the probability of a 13-card hand containing one or more aces? (5 Marks)

Q.3) An acceptance plan calls for the inspection of a sample of 75 articles out of a lot of 1,500. If there

are no nonconforming articles in the sample, the lot is accepted; with 7 or more, it is rejected. If a

lot 5% nonconforming is submitted, what is the probability that it will be rejected? Solve using the

poisson distribution as an app (5 Marks)

Q.4) Random Samples of 100 items are drawn from a continuous process that is known to produce

20% nonconforming items. Determine the probability of finding exactly 15 nonconforming items

in a sample:

a) Using the exact binomial distribution.

b) Using the normal approximation to the binomial.

c) Using the poisson approximation to the binomial.

d) Comment on the relative accuracy of the approximations. (

SUBJECT : ENERGY MANAGEMENT

COURSE : Total Marks : 80

Attempt any 4 questions ( 10 marks each )

PART-1

Q1) A plant consumes 4,500 tons of furnace oil per year (GCV =10,200 kCal/kg), as well as

43,000 MWh of electricity per year. Draw the pie-chart of percentage share of each type of

energy based on consumption in kCal (1 kWh = 860 kCal)

Q2) How much steam is required in a heat exchanger to heat 120 kg/ hour of a process fluid

From 40o C to 90o C. The specific heat of process fluid is 0.24 kCal/kg oC and the latent heat

of steam is 540 kCal/ kg.

Q3) The following table shows the import bill of fossil fuels in million metric tones (MMT) and its

cost in Crores Rupees over the last eight years.

1. Calculate the average annual percentage increase of fossil fuel imports

2. Calculate the average annual percentage increase of the import bill

3. Calculate the average costs for the last eight years, in Rs.Per metric ton of imported fossil fuels.

Import bill of fossil fuels

Year Quantity (MMT) Value (Rs.Crore)

1996-97 33.90 18,337

1997-98 34.49 15,872

1998-99 39.81 19,907

1999-00 57.80 40,028

2000-01 74.10 65,932

2001-02

QUANTITATIVE METHODS

CASE STUDY: 1

The bulbs manufactured by a company gave a mean life of 3000 hours with standard

deviation of 400 hours. If a bulb is selected at random, what is the probability it will

have a mean life less than 2000 hours?

Question:

1) Calculate the probability.

2) In what situation does one need probability theory?

3) Define the concept of sample space, sample points and events in context of

probability theory.

4) What is the difference between objective and subjective probability?

CASE STUDY : 2

The price P per unit at which a company can sell all that it produces is given by the

function P(x) = 300 — 4x. The cost function is c(x) = 500 + 28x where x is the number

of units produced. Find x so that the profit is maximum.

Question:

1) Find the value of x.

2) In using regression analysis for making predictions what are the assumptions

involved.

3) What is a simple linear regression model?

4) What